Thank you for shopping at Novlisa.
If, for any reason, You are not completely satisfied with a purchase We invite,you to review our policy on refunds and returns. This Return and Refund Policy
has been created with the help of Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with us.

• Interpretation
• The words of which the initial letter is capitalized have meanings defined
  under the following conditions.

The following definitions shall have the same meaning regardless of whether
they appear in singular or in plural.

• Definitions
  For the purposes of this Return and Refund Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to novlisa.  Service refers to the Website. Website refers to novlisa, accessible from https://novlisa.com/ Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights you are entitled to cancel your Order within 15 days without giving any reason for doing so.The deadline for cancelling an Order is 15 from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: [email protected] or from Contact Us
  We will reimburse You no later than 14 days from the day on which We receive your order cancellation notice. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

• In order for the Goods to be eligible for a return, please make sure that:
• The Goods were purchased in the last 15 days
  The Goods are in the original packaging
• The following Goods cannot be returned:The supply of Goods made to Your specifications or clearly personalized. The supply of Goods which according to their nature are not suitable to be
  returned, deteriorate rapidly or where the date of expiry is over. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.Returning Goods
  You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address (Contact us to send an address ) We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unableto issue a refund without actual receipt of the Goods or proof of received return delivery.
• If you have any questions about our Returns and Refunds Policy, please contact us